Terms of Service

1. Who we are

The Tarlara Property and Tarlara Rural applications are provided by Tarlara Digital Ltd, registered in England and Wales. Company number: To be confirmed. Registered office: To be confirmed.

2. Your account

You need an account to use the applications. You are responsible for keeping your sign-in details secure and for the activity of people you invite into your organisation or holding. You must be legally able to enter into this agreement.

3. Subscriptions, trials and billing

Paid plans are billed monthly or annually in advance, in GBP, at the prices published on our pricing page. Where a plan includes a free trial, the trial length is stated on that plan. Plan allowances — such as users, records, storage and AI credits — apply as published for the plan you choose. Fees already paid are non-refundable except where required by law.

4. Cancellation and suspension

You may cancel at any time; your subscription then runs to the end of the paid period. Cancellation or non-payment suspends access to paid features. Suspension does not itself delete your data. We may suspend an account for unlawful use, abuse of the service, or non-payment.

5. Your data

You keep ownership of the records you create. You grant us the limited rights needed to host and process that data in order to provide the service. Our handling of personal data is described in the Privacy Policy and the Data Processing Agreement.

6. Acceptable use

Do not use the service unlawfully, attempt to breach its security or access other customers' data, upload malicious code, or resell access without our agreement.

7. AI features

Where a plan includes AI features, output is generated from your records and general models and may be incomplete or wrong. It is provided to support your judgement and is not legal, financial, veterinary, agronomic, surveying or regulatory advice. You remain responsible for decisions you take.

8. No professional advice

Compliance records, obligation dates, funding entries and similar features are organisational tools. They do not determine your legal obligations or your eligibility for any scheme. Always confirm these with the relevant authority or provider.

9. Availability

We aim to keep the service available and to give notice of planned maintenance where practical, but we do not guarantee uninterrupted access unless a separate written agreement says otherwise.

10. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability in any twelve-month period is limited to the fees you paid in that period, and we are not liable for indirect or consequential loss, or for loss of profit, revenue or anticipated savings.

11. Changes

We may update these terms and will publish the revised version here. Material changes will be notified to account owners. Continuing to use the service after a change means you accept it.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

Questions about these terms: To be confirmed.